Shipping Policy

EDJE Activ offers FREE SHIPPING on all domestic orders!

  • Free shipping on orders are shipped via USPS First Class mail
  • We will ship via First Class mail, unless you choose to upgrade your shipping to Priority Mail (which will include insurance).
  • Domestic orders typically take between 3 to 5 business days for travel for First Class Mail and 1-3 business days for Priority Mail.
  • USPS offers delivery confirmation number not tracking numbers. While the number can give a general idea of where your package may be it does not always reflect its true status.

International Shipping

  • The international buyer is responsible for custom fees, taxes, or duty fees upon arrival. 
  • International buyers are responsible for knowing what is allowed to be shipped into your country. 

Lost, Stolen, and Undelivered Shipments

  • USPS failures are not our fault or a reflection on our level of dedication to our valued customers. If your shipment is sent without insurance:
  • EDJE Activ is not responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are on the responsibility of the buyer.
  • We are unable to replace or reship items purchased without insurance.
  • If you want to purchase insurance you may do so by selecting priority mail at checkout. This includes $50 worth of insurance.

Shipment & Address Changes

  • We strive to ship within 1-2 days of purchase (except during sales in which your shipment may be delayed due to increased volume) & for this reason we will use the addresses provided to us on the invoice. Be sure to verify your address.
  • E & J will ship to the shipment address listed in the order confirmation.
  • Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.