EDJE Activ offers FREE SHIPPING on all domestic orders!
Free shipping on orders are shipped via USPS First Class mail
We will ship via First Class mail, unless you choose to upgrade your shipping to Priority Mail (which will include insurance).
Domestic orders typically take between 3 to 5 business days for travel for First Class Mail and 1-3 business days for Priority Mail.
USPS offers delivery confirmation number not tracking numbers. While the number can give a general idea of where your package may be it does not always reflect its true status.
The international buyer is responsible for custom fees, taxes, or duty fees upon arrival.
International buyers are responsible for knowing what is allowed to be shipped into your country.
Lost, Stolen, and Undelivered Shipments
USPS failures are not our fault or a reflection on our level of dedication to our valued customers. If your shipment is sent without insurance:
EDJE Activ is not responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are on the responsibility of the buyer.
We are unable to replace or reship items purchased without insurance.
If you want to purchase insurance you may do so by selecting priority mail at checkout. This includes $50 worth of insurance.
Shipment & Address Changes
We strive to ship within 1-2 days of purchase (except during sales in which your shipment may be delayed due to increased volume) & for this reason we will use the addresses provided to us on the invoice. Be sure to verify your address.
E & J will ship to the shipment address listed in the order confirmation.
Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.